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๐Ÿ“‹ Terms of Service

Terms & Conditions

Please read these terms carefully before using our services. By contacting Study Care Educational Helpline, you agree to these terms. Last updated: January 2025.

These Terms & Conditions govern your use of services provided by Study Care Educational Helpline, operated by M. Arumugam MCA, located at 212, Second Floor, Namikkai Munai Complex, Thiruvagoundanoor Byepass, Salem โ€“ 636 005, Tamil Nadu, India. Website: www.studycareeduhelp.com

๐Ÿ“‹ Table of Contents

1
Service Description

Study Care Educational Helpline provides education consultation and guidance services only. Our services include, but are not limited to:

Important: Study Care Educational Helpline acts as an advisory and consultancy service. We do not act as a college, university, or government authority. We are not directly affiliated with any government admission body such as TNEA, NMC, MCI, or any foreign embassy or visa authority.
2
No Guarantee Clause

Study Care Educational Helpline provides guidance and support throughout the admission process. However, we do not and cannot guarantee admission to any specific college, university, or program.

โš ๏ธ Please Note: Final admission decisions rest entirely with the respective college, university, or government counseling authority. Admission is subject to the student's eligibility, academic qualifications, available seats, reservation categories, cutoff marks, and the institution's own policies.

Our role is to maximize your chances of successful admission through proper guidance, documentation, and timely application โ€” but outcomes cannot be guaranteed by any consultancy or advisor.

3
Fees & Payment

Our service fees are communicated transparently before any engagement begins. By engaging our paid consultation services, you agree to the following:

Initial enquiries and preliminary consultation calls are provided free of charge. Fees apply only when you proceed with our formal guidance services.
4
Accuracy of Information

The quality and outcome of our guidance is directly dependent on the accuracy of information provided by the student and/or their parent or guardian.

You agree to provide true, accurate, and complete information including:

โš ๏ธ Consequence of Inaccuracy: Providing false, incomplete, or misleading information voids our support obligation. Study Care Educational Helpline will not be held responsible for failed admissions, visa rejections, or other adverse outcomes resulting from inaccurate information provided by the student.
5
WhatsApp Communication Consent

By contacting Study Care Educational Helpline through our WhatsApp number (+91 90421 55050) or by clicking the WhatsApp button on our website, you explicitly consent to:

We do not engage in spam messaging. You may withdraw your consent at any time by replying "STOP" to any of our WhatsApp messages. We will immediately cease all communications upon receiving such a request.

6
Confidentiality

Study Care Educational Helpline is committed to maintaining the strict confidentiality of all student and parent information shared with us during the course of our service.

We agree to:

This confidentiality obligation applies to all present and former clients and continues even after the conclusion of our service engagement.

7
Referral & Partnership

Study Care Educational Helpline maintains partnerships and referral relationships with several colleges, universities, and institutions in India and abroad. These partnerships may include referral fees or institutional tie-ups.

Our Commitment to Unbiased Guidance: Any referral arrangement or institutional partnership does not influence the guidance we provide to students. We always recommend colleges and programs based on the student's eligibility, goals, and best interest โ€” not based on referral incentives.

Students are free to choose any institution they prefer. We will never pressure a student toward a specific college for commercial reasons.

8
Limitation of Liability

Study Care Educational Helpline, its directors, staff, and associates shall not be held liable for:

Our liability in any case is limited to the service fees paid by the client for the specific service in question.

9
Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of the Republic of India, and specifically the applicable laws of the State of Tamil Nadu.

Any disputes, claims, or legal proceedings arising out of or relating to these Terms or our services shall be subject to the exclusive jurisdiction of the courts located in Salem, Tamil Nadu, India.

In the event of any dispute, both parties agree to first attempt resolution through mutual discussion and good-faith negotiation before pursuing formal legal action.

10
Modification of Terms

Study Care Educational Helpline reserves the right to update, modify, or revise these Terms & Conditions at any time, at our sole discretion, without prior notice.

Questions About These Terms?

๐Ÿ“ง Email: studycaresalem@gmail.com

๐Ÿ“ž Phone / WhatsApp: 90421 55050

๐Ÿ“ 212, Second Floor, Namikkai Munai Complex, Thiruvagoundanoor Byepass, Salem โ€“ 636 005

By using the website www.studycareeduhelp.com or contacting Study Care Educational Helpline in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.

For questions, write to us at studycaresalem@gmail.com or call 90421 55050.