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Terms & Conditions
Please read these terms carefully before using our services. By contacting Study Care Educational Helpline, you agree to these terms. Last updated: January 2025.
These Terms & Conditions govern your use of services provided by Study Care Educational Helpline, operated by M. Arumugam MCA, located at 212, Second Floor, Namikkai Munai Complex, Thiruvagoundanoor Byepass, Salem โ 636 005, Tamil Nadu, India. Website: www.studycareeduhelp.com
Study Care Educational Helpline provides education consultation and guidance services only. Our services include, but are not limited to:
- College and university shortlisting and advisory for Indian programs.
- Admission counseling for engineering, medical, arts, and science programs.
- Abroad education guidance including university selection, visa process support, SOP writing advisory, and pre-departure orientation.
- Career counseling and job placement support for graduates.
- Documentation guidance for application processes.
Important: Study Care Educational Helpline acts as an advisory and consultancy service. We do not act as a college, university, or government authority. We are not directly affiliated with any government admission body such as TNEA, NMC, MCI, or any foreign embassy or visa authority.
Study Care Educational Helpline provides guidance and support throughout the admission process. However, we do not and cannot guarantee admission to any specific college, university, or program.
โ ๏ธ Please Note: Final admission decisions rest entirely with the respective college, university, or government counseling authority. Admission is subject to the student's eligibility, academic qualifications, available seats, reservation categories, cutoff marks, and the institution's own policies.
Our role is to maximize your chances of successful admission through proper guidance, documentation, and timely application โ but outcomes cannot be guaranteed by any consultancy or advisor.
Our service fees are communicated transparently before any engagement begins. By engaging our paid consultation services, you agree to the following:
- Service fees are non-refundable once a consultation session has commenced or guidance work has begun.
- Fees do not include college tuition, application fees, visa charges, or any third-party costs.
- Payments must be made as agreed before or during the commencement of the service.
- We do not charge any hidden or undisclosed fees. All charges will be explained upfront.
- Receipts or invoices will be provided upon request.
Initial enquiries and preliminary consultation calls are provided free of charge. Fees apply only when you proceed with our formal guidance services.
The quality and outcome of our guidance is directly dependent on the accuracy of information provided by the student and/or their parent or guardian.
You agree to provide true, accurate, and complete information including:
- Academic qualifications, marks, and certificates.
- Category, community, or reservation status.
- Financial details relevant to fee payment or scholarship eligibility.
- Personal identification and contact information.
โ ๏ธ Consequence of Inaccuracy: Providing false, incomplete, or misleading information voids our support obligation. Study Care Educational Helpline will not be held responsible for failed admissions, visa rejections, or other adverse outcomes resulting from inaccurate information provided by the student.
By contacting Study Care Educational Helpline through our WhatsApp number (+91 90421 55050) or by clicking the WhatsApp button on our website, you explicitly consent to:
- Receiving admission-related updates, reminders, and service notifications via WhatsApp.
- Receiving follow-up communications regarding your enquiry.
- Receiving important deadline alerts or counseling notices relevant to your chosen programs.
We do not engage in spam messaging. You may withdraw your consent at any time by replying "STOP" to any of our WhatsApp messages. We will immediately cease all communications upon receiving such a request.
Study Care Educational Helpline is committed to maintaining the strict confidentiality of all student and parent information shared with us during the course of our service.
We agree to:
- Keep all personal, academic, and financial information strictly confidential.
- Not disclose student information to unauthorized third parties.
- Share information with partner colleges or institutions only with the student's or guardian's consent.
- Store all data securely and limit access to only those staff members who need it for service delivery.
This confidentiality obligation applies to all present and former clients and continues even after the conclusion of our service engagement.
Study Care Educational Helpline maintains partnerships and referral relationships with several colleges, universities, and institutions in India and abroad. These partnerships may include referral fees or institutional tie-ups.
Our Commitment to Unbiased Guidance: Any referral arrangement or institutional partnership does not influence the guidance we provide to students. We always recommend colleges and programs based on the student's eligibility, goals, and best interest โ not based on referral incentives.
Students are free to choose any institution they prefer. We will never pressure a student toward a specific college for commercial reasons.
Study Care Educational Helpline, its directors, staff, and associates shall not be held liable for:
- Changes in college admission policies, fee structures, or seat availability after our guidance was provided.
- Visa rejections by foreign embassies or immigration authorities.
- Academic performance, examination results, or academic outcomes after enrollment.
- Loss or damage arising from a student's failure to meet application deadlines despite being informed.
- Inaccurate information provided by students, colleges, or third-party sources.
- Force majeure events including but not limited to natural disasters, government policy changes, or pandemic-related disruptions.
Our liability in any case is limited to the service fees paid by the client for the specific service in question.
These Terms & Conditions shall be governed by and construed in accordance with the laws of the Republic of India, and specifically the applicable laws of the State of Tamil Nadu.
Any disputes, claims, or legal proceedings arising out of or relating to these Terms or our services shall be subject to the exclusive jurisdiction of the courts located in Salem, Tamil Nadu, India.
In the event of any dispute, both parties agree to first attempt resolution through mutual discussion and good-faith negotiation before pursuing formal legal action.
Study Care Educational Helpline reserves the right to update, modify, or revise these Terms & Conditions at any time, at our sole discretion, without prior notice.
- Updated terms will be published on this page with a revised "Last Updated" date.
- It is the responsibility of users to periodically review these terms for changes.
- Continued use of our website or services following any modifications constitutes your acceptance of the revised terms.
By using the website www.studycareeduhelp.com or contacting Study Care Educational Helpline in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.
For questions, write to us at studycaresalem@gmail.com or call 90421 55050.